Privacy Policy

This Privacy Policy describes how BuilderScopes LLC ("BuilderScopes," "we," "us," or "our") collects, uses, stores, and shares information about you when you use our website and platform at builderscopes.com (the "Service"). By using the Service, you agree to the collection and use of information as described in this Privacy Policy.

If you have questions about this Privacy Policy, please contact us at support@builderscopes.com.

1. Information We Collect

We collect the following types of information when you use the Service:

a. Account Information

When you create an account, we collect your email address and password (stored in encrypted form). We also collect your company name and any other profile information you choose to provide.

b. Payment Information

When you make a purchase, payment is processed by Stripe, Inc. We do not store your credit card number, CVV, or other sensitive payment details on our servers. We receive and store a record of your transaction including the amount paid, date, and scopes purchased. Stripe's privacy policy is available at stripe.com/privacy.

c. Content You Upload

If you upload a company logo, that file is stored securely in our cloud storage. You may delete or replace your logo at any time from your account settings.

d. Usage and Customization Data

We store your scope customizations including custom scope names, cost codes, terminology preferences, excluded lines, custom lines, and line overrides. We also store records of when you generated documents.

e. Automatically Collected Information

When you use the Service, we may automatically collect certain technical information including your IP address, browser type, operating system, pages visited, and time spent on the Service. This information is used to operate, maintain, and improve the Service.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process purchases and maintain order records
• Generate and deliver customized Scope of Work documents
• Store your preferences and customizations across sessions
• Respond to your support requests and communications
• Send transactional emails related to your account and purchases
• Improve and develop the Service
• Comply with legal obligations
• Enforce our Terms and Conditions

We do not sell your personal information to third parties. We do not use your information for advertising purposes or share it with advertising networks.

3. How We Share Your Information

We share your information only in the following limited circumstances:

a. Service Providers

We use trusted third-party service providers to operate the Service. These providers have access to your information only as necessary to perform their functions and are contractually obligated to protect it:

• Supabase — database, authentication, and file storage
• Stripe — payment processing
• Vercel — website hosting and delivery

b. Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.

c. Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Service if such a transfer occurs.

4. Data Retention

We retain your account information and customization data for as long as your account is active. If you request deletion of your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or financial record-keeping purposes (such as transaction records, which we retain for 7 years as required by law).

5. Data Security

We implement industry-standard security measures to protect your information, including encrypted storage of passwords, HTTPS encryption for all data in transit, and access controls limiting who can access your data. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Cookies

The Service uses cookies and similar tracking technologies to maintain your login session and remember your preferences. These are essential cookies required for the Service to function. We do not use cookies for advertising or cross-site tracking purposes. You may disable cookies in your browser settings, but doing so may prevent you from logging in or using the Service properly.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may update your account information at any time from your dashboard.
• Deletion: You may request deletion of your account and associated personal data by emailing support@builderscopes.com.
• Portability: You may request an export of your data in a machine-readable format.
• Opt-out of communications: You may opt out of non-transactional emails by following the unsubscribe link or contacting us directly.

To exercise any of these rights, contact us at support@builderscopes.com. We will respond to your request within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your California privacy rights, contact us at support@builderscopes.com.

9. Children's Privacy

The Service is intended for use by construction professionals and businesses. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on the Service prior to the change becoming effective. Your continued use of the Service after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: